I’m using Adobe Customization Wizard to make a transform file for Acrobat Writer. This works great but after deployment our users cannot print to PDF using the Adobe PDF Printer.
Application version: Acrobat Writer Standard 9 patched to the current version 9.4.4
Operating system: Windows XP SP3 (also tested and confirmed on Windows 7 x64)
Doc file print to PDF (Word 2010)
Adobe PDF Settings file read error in
Adobe PDF printer failed to create the PDF file
Text file print to PDF
Txt file print to Adobe PDF printer don’t gave me a PDF file as output. Only a logfile with the following content:
Adobe PDF Settings file read error in :
C:\Documents and Settings\All Users\Application Data\Adobe\Adobe PDF\Settings\Standard.joboptions
As I read on the Adobe forums I tried these possible solutions, unfortunately all unsuccessful:
- Clean up fonts
- Disable option: Rely on system fonts only, do not use document fonts (Adobe PDF printer properties > Printing Preferences)
- Change permissions and readonly attribute of the file Standard.joboptions (In the %AppData%\AllUsers-folder.
- Adobe Acrobat Repair
- User permissions: Admin rights
Regional settings where the cause of this problem. After changing the regional settings (set Decimal symbol to dot) we are able to print to PDF using the Adobe Acrobat PDF printer. Another option is to set the Format to your countries default, and keep the default settings untouched (don’t customize the Format). If your users want to keep the Decimal symbol comma (probably they want to keep it for Excel and other applications), that’s the best option imho.
Thanks to this forum post (and also thanks to my colleague Ali):